Apsivida Health Management System
- Alex Gomes
- Sep 27
- 3 min read
Updated: Sep 30
Integrated Technology Serving Health and Well-Being
Developed from years of practical experience and close attention to market needs, the Apsivida Health Management System was created to transform clinic and healthcare management into more agile, efficient, and patient-centered processes.
It is a fully integrated and automated software that brings together all essential functionalities for clinics, offices, and healthcare institutions: patient management, scheduling, contracts, billing, pre-billing, confirmations, cancellations, payments, refunds, reports, tests, guides, associations, and more.
🏆 Concrete Results in Cost Savings and Efficiency
Within the first two years of use, the system generated a minimum financial savings of R$ 150,000, achieved through process automation, reduction of manual errors, and elimination of rework. Integration between patients, professionals, and schedules drastically reduced communication failures, optimized resources, and improved the accuracy of financial calculations.
🚀 Technology Shaped by Practice and Market Needs
The Apsivida Health Management System was developed by Alex Gomes during his tenure as Health Manager at Apsivida Integrated Psychology. The project emerged from hands-on experience managing the clinic he built alongside his wife, Michele Gomes, addressing the major challenges of daily administration and patient care.
After years of learning and continuous improvement, the system was pivoted and validated, proving its efficiency and direct impact on cost savings, resource management, and patient experience. With results consolidated over seven years leading the clinic, the system now has the potential to be replicated in other healthcare institutions, helping clinics overcome the same challenges Alex faced and mastered in his own practice.
🥰 Patient Experience at the Center
More than just management, Apsivida aims to provide an excellent healthcare experience. The system functions as part of a hospitality-style concierge service, where every detail—from infrastructure to service—ensures patient comfort and safety. After all, the healing process begins with how a clinic structures its care journey.
This approach has produced measurable outcomes: over more than a decade of use, the system achieved zero serious complaints on Reclame Aqui, with all requests resolved quickly. Additionally, there are 329 public Google reviews, highlighting not only flawless management but also the humanized care provided by the team.
Google Reviews
Having Google reviews is important because they reflect real customer satisfaction and build trust with new patients. Having 329 detailed reviews, where each person shares their experience, is excellent, as it demonstrates consistent quality of service and the positive impact of the team on patients’ lives.
Reclame Aqui
Reclame Aqui is a Brazilian platform for company reviews, where customers can file complaints and track resolutions. Having no complaints there demonstrates credibility, efficiency, and excellence in customer service.
🥰 A Legacy of Integrated Management and Human Purpose
The Apsivida Health Management System is more than software; it reflects a vision where healthcare and technology work together to serve people. It embodies years of effort, dedication, sacrifices, and commitment from a team that believed in delivering quality, now reaping the rewards of their work.
“I am grateful to God and my team, who understood that our purpose was not just to develop technology, but to create tools that improve people's lives. Every achievement so far is the result of this collective effort. As the world evolves, we know we must continuously adapt, but to date, the results speak for themselves: cost savings, efficiency, well-being, and the assurance of providing the best possible healthcare experience.”
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🥰🚀🔥 Smiles that Transform! Always!
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